Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robert Caddell

September 19, 2023

5  out of  5 rating by Robert Caddell
"Great conversation. Very pleasant. Thank you"

Eva Scharfstein

September 13, 2023

5  out of  5 rating by Eva Scharfstein
"State Farm made it very easy for me to work with them. Kristina Wilkens from the Georgetown office was efficient, thorough and very kind. I would recommend this agency."

Stacy Pope

September 8, 2023

5  out of  5 rating by Stacy Pope
"I switched to State Farm many years ago…. My Agent Nikki Young Roberts has always been exceptionally the best! She has always answered all my questions and went above and beyond to help me. Absolutely the BEST!"


September 8, 2023

5  out of  5 rating by DEANA ALTMAN
"This team is so great! They make every situation personal. They handle things promptly and professionally. I have always received great service and smiles! Thank y'all for what you do!"

Jason Cooper

September 8, 2023

4  out of  5 rating by Jason Cooper
"Nikki is the best around If you are looking to get great rates with a great personality And somebody that will go to work for you to get you the best premium around she is the one to call been a State Farm customer for many years"

Carolynn Jones

September 8, 2023

5  out of  5 rating by Carolynn Jones
"I normally dread going to the insurance company. Today I was assisted by Office Manager Nikki Roberts. She took her time and answered all of my questions! I have never enjoyed an interaction like this before! She deserves a raise and a cruise! She cares about her clients!"

Malik Hayward

August 20, 2023

5  out of  5 rating by Malik Hayward
"After reaching out to Ms. Mary Johnson about another insurance company that was charging too much to renew my policy, she immediately didn't hesitate to assist with the issue by finding better coverage for my vehicle that would make me feel safe and comfortable. Mary not only provided high quality service , she was kind, attentive to satisfying my needs and explained in its entirety any other additional coverage offers. I would highly recommend Mary to help with finding better insurance coverage that suits you. Thank you again, Mary, your service is greatly appreciated."


August 19, 2023

5  out of  5 rating by SHAWNGERLETTE HAYWARD
"Mary Johnson is awesome and shows great customer service to her clients. I love referring customers to State Farm. If you need car insurance called and ask for her, very knowledgeable and I love her good spirit she has for her job!"

Stacey Glover

August 18, 2023

5  out of  5 rating by Stacey Glover
"Mary Johnson very knowledgeable! Very friendly. Thanks Mary"

Margie Bills

July 24, 2023

5  out of  5 rating by Margie Bills
"Kristina at Stephen Truluck’s office was so helpful and so wonderful to talk with!! She answered all and any questions I had so I could understand!! Awesome experience!"

John Mccray

July 21, 2023

5  out of  5 rating by John Mccray
"I was very pleased with the service that I received from the receptionist that I spoke with and was very patient with me. I'm not going to say no name hellen keep the good work up"

Jimmy Tunstall

July 10, 2023

5  out of  5 rating by Jimmy Tunstall
"Heather is fantastic to work with. Very Helpful. And kind person. Thanks Heather"

Craig Piskura

June 30, 2023

5  out of  5 rating by Craig Piskura
"Heather was knowledgeable and friendly. We had just moved from CT and she made the process of transferring our insurance seamless while providing candid advice to help us acclimate to the area."

Erica Lambert

June 27, 2023

5  out of  5 rating by Erica Lambert
"Nikki is the best!"

Rusty Nesbitt

June 26, 2023

5  out of  5 rating by Rusty Nesbitt
"Nikki always goes above and beyond to take care of any issues I have.... always excellent service!!!"

tammy moore

June 20, 2023

3  out of  5 rating by tammy moore
"They keep me insuranced lol"

Gaylon Gause

June 1, 2023

5  out of  5 rating by Gaylon Gause
"Mary help me with everything I went there for go see MARY"

Martin Altman

May 24, 2023

5  out of  5 rating by Martin Altman
"Heather was helpful and courteous."

Marie Bone

May 21, 2023

5  out of  5 rating by Marie Bone
"Absolutely the best team. Nikki Roberts is your go to girl for all your insurance needs."

Roberta Davis

May 20, 2023

5  out of  5 rating by Roberta Davis
"I started out with Heather Payne, she dropped the ball after dealing with her for approximately 4 weeks. I decided not to correspond with Heather anymore, and started talking with Helen Ethridge instead. Helen is very passionate about her job and her customers. I explained to Helen that I was very frustrated because I was waiting for approximately 4 weeks for an insurance policy on my dwelling, and felt like I was being ignored. Helen took the ball, and ran with it. She does a remarkable job dealing with customer service. I only ask for Helen Ethridge whenever I call State Farm and have questions. Hats off to you Helen Ethridge, thank you for your courteous service."

Brittany Owens

April 28, 2023

5  out of  5 rating by Brittany Owens
"Heather went above and beyond to help me and my family. Would highly highly recommend state farm. Yall give Heather a call. She makes the process with everything so easy"

Nicole Dorsey

April 11, 2023

5  out of  5 rating by Nicole Dorsey
"Mary and Sharon are great agents. Very polite and gives awesome customer service."

David Willett

March 28, 2023

5  out of  5 rating by David Willett
"Kristina helped me get Condo insurance. She was efficient, pleasant, and responsive. Couldn't have asked for a better experience!"

Aaron Holden

March 25, 2023

5  out of  5 rating by Aaron Holden
"Have had my insurance here for 10 years. Excellent service. Always a pleasure working with them. Highly recommended!"

Uniq Graham

March 23, 2023

5  out of  5 rating by Uniq Graham
"Ask for Mary Johnson! She is knowledgeable, Great with explaining coverages , Great with explaining billings or increase. She is Awesome all around !!"